For most travel agencies, the internet spelled their demise. Those that remain have done so by providing expert services to people too busy to go from site to site comparison shopping or to sift through social networking sites, or too mistrustful of the opinions rendered there. That's why Cynthia Appleby is still around. After forty years in the business you learn a thing or two. Her computer skills allow her to beat the websites at find low fares and her many years of experience allow her to provide expert opinions on cruises and tour packages to destinations around the globe.